Effective Date: July 8, 2026
Welcome to AR Fresh Mart ("we," "our," "us"). These Terms & Conditions govern your use of arfreshmart.online and our grocery delivery services. By accessing or using our website, you agree to these Terms & Conditions.
Business Name: AR Fresh Mart
Website: https://arfreshmart.online
Email: arfreshmartvja@gmail.com
Phone: +91 7674947289
You must be at least 18 years old or use the website under the supervision of a parent or legal guardian.
Our services are currently available in selected areas of Vijayawada, Andhra Pradesh. Delivery availability depends on your location.
You are responsible for maintaining the confidentiality of your account credentials. You agree to provide accurate and complete information during registration.
All orders are subject to product availability.
We reserve the right to accept, reject, or cancel any order.
Prices are subject to change without prior notice.
Product images are for illustration purposes only.
Actual products may differ slightly in appearance, size, or packaging.
Every effort is made to ensure accurate pricing. If a pricing error occurs, we reserve the right to cancel the order or contact you for confirmation before dispatch.
We accept payment methods made available on the website.
Orders may be:
Paid online
Cash on Delivery (where available)
Payments are processed through secure third-party payment gateways.
Delivery times are estimated and may vary due to traffic, weather, or unforeseen circumstances.
The customer must provide a correct delivery address and contact number.
If delivery cannot be completed due to incorrect information or customer unavailability, additional delivery charges may apply.
Fresh fruits, vegetables, meat, seafood, and other natural products may vary slightly in:
Weight
Size
Color
Shape
Minor variations are normal and do not qualify as defects.
Some products may become unavailable after an order is placed.
In such cases we may:
Replace with a similar product after customer approval.
Refund the unavailable item's value.
Customers may cancel an order before it is dispatched.
Orders already packed, processed, or dispatched may not be cancelled.
Due to the nature of groceries, fresh food, dairy, meat, seafood, and frozen products, returns are generally not accepted.
Refunds or replacements may be provided only if:
Wrong product delivered
Damaged product received
Expired product received
Missing item in order
Issues must be reported within 24 hours of delivery with photographs.
Approved refunds will be processed to the original payment method within 5–7 business days.
Customers agree:
Not to misuse the website.
Not to place fraudulent orders.
Not to interfere with website security.
To provide accurate information.
All logos, text, graphics, images, designs, and website content belong to AR Fresh Mart.
No content may be copied or reproduced without written permission.
Discounts, coupons, cashback, referral offers, and promotional campaigns:
Cannot be exchanged for cash.
May have expiry dates.
May be withdrawn or modified without notice.
AR Fresh Mart shall not be liable for indirect, incidental, or consequential damages arising from the use of our website or services.
Our maximum liability shall not exceed the value of the customer's order.
Your use of the website is also governed by our Privacy Policy.
We shall not be liable for delays or failure in performance caused by events beyond our reasonable control, including natural disasters, strikes, government restrictions, internet outages, pandemics, or transportation disruptions.
We may update these Terms & Conditions at any time.
Updated versions will be published on this page with the revised Effective Date.
These Terms & Conditions shall be governed by the laws of India.
Any disputes shall be subject to the exclusive jurisdiction of the competent courts in Vijayawada, Andhra Pradesh.
AR Fresh Mart
Website: https://arfreshmart.online
Email: arfreshmartvja@gmail.com
Phone: +91 7674947289